Microsoft Dynamics 365 is a suite of modular, connected SaaS applications combining CRM and ERP features. Developed and distributed by Microsoft, it stands out for its use of AI across all modules.
Among the many applications offered by Microsoft Dynamics 365, you'll find:
- Dynamics 365 Business Central: an all-in-one solution for SMEs, covering accounting, purchasing, inventory, and project management; seamless integration with Microsoft tools, automation of financial processes, real-time decision support…
- Dynamics 365 Sales: AI-powered insights into customer intent, automated sales workflows, and coaching for sales teams...
- Dynamics 365 Finance: real-time reporting, AI-powered insights, budgeting, cash flow management, year-end closing, and financial risk reduction.
- Dynamics 365 Service: omnichannel customer relationship management, AI-assisted case assignment to the most qualified agent, and improved support through IoT-based alerts.
- Dynamics 365 Commerce: AI-powered personalised shopping experience, store operations optimisation, connected commercial processes...
- Dynamics 365 Supply Chain: end-to-end order lifecycle management, smart factory production, real-time inventory, improved demand planning, stock optimisation...